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Operational Manager

Truck It In

Truck It In

Islamabad, Pakistan
Posted on Nov 27, 2024

About Us

Welcome to Truck It In! We are transforming Pakistan's road freight industry with innovative technology and efficient operations. Our core values drive us every step of the way, guiding us toward success. We firmly believe we can only win together, making a positive impact through our fast-moving and determined approach. Our journey is one of ownership, where we take responsibility for our actions and strive for excellence. Our team and the wider community we serve share our passion for delivering exceptional results. Join us on this exciting mission as we revolutionize the experiences of shippers and truckers and create a sustainable digital future for Pakistan's economy.

Job Description

Join our team in Islamabad as an Operational Manager! Truck It In is looking for someone to oversee the efficient functioning of our last-mile e-commerce delivery service. This role is pivotal in ensuring seamless operations across multiple franchise zones, optimizing delivery processes, and driving overall business growth. If you’re up for the challenge, we would love to hear from you!

What You Will Do

  • Oversee operations of multiple franchise zones and ensure compliance with company standards.

  • Monitor franchise performance metrics and provide operational guidance.

  • Conduct site visits to identify and address operational improvements.

  • Manage hub operations, including parcel sorting, allocation, and distribution.

  • Optimize hub processes to enhance delivery efficiency and ensure quality control.

  • Recruit, train, and manage a productive operations team, providing feedback and support.

  • Forecast delivery volumes and resource needs based on historical data.

  • Develop delivery routes and schedules to optimize efficiency.

  • Collaborate with franchisees on staffing and vehicle availability.

  • Build relationships with stakeholders and ensure smooth communication.

  • Work with the linehaul team on inter-city shipments.

What We Are Looking For

  • A BBA or MBA graduate (MBA preferred).

  • Proven experience in managing large-scale operations, preferably in the e-commerce or logistics industry.

  • Strong understanding of last-mile delivery operations, including route optimization, fleet management, and warehouse management.

  • Excellent analytical and problem-solving skills.

  • Strong leadership and team management abilities.

  • Proficient in MS Office Suite, especially Excel.

  • Strong communication and interpersonal skills.

  • Ability to work under pressure and meet tight deadlines.

How We Will Support You

We at Truck It In fosters a positive and dynamic environment for personal and professional development. We offer a highly competitive compensation package with benefits. You will be able to collaborate closely with the company’s leadership, learning from their experience and seeking guidance as needed. We are committed to providing equal employment opportunities and are excited to hear from you.